Nevada State Bank
Client Reviews on Nevada State Bank
Feedback:
This branch has many employees who do not know anything about the products in which they offer. Unable to answer simple questions about products. Ask you to place false or misleading information on applications. I actually heard customers having to spell out what they needed, due to the incompetence of the staff. Chose a bank that actually puts some level of effort in helping their clientele.
Feedback:
Opened bank account for the sole reason of cashing another NV State Bsnk account owners checks and get transfers. Explained they would be larger sums. Said no problem so I opened the account. 1st transfer they put a hold on. 1st check they said they would have to hold for at least 9 days!Any other bank out there, wells fargo, BOA, you name it. Someone writes you a check from that bank you can walk in, Without an account, and cash it. Sure there might be a $5 fee but that is far better than waiting for 9 days. Apparently they do not know how to look up another NV State bank account to see if the funds are good for cashing their own check?
Feedback:
I recently moved and had a few issues with account info. Alexis was Fantastic!! Friendly, professional, helpful and courteous!!! She asked me what she could do to help AND... I noticed, if she wasn't sure about what the issue needed to be resolved, she walked over to an associate and asked !!!!! I cannot state how VERY MUCH I appreciate that she did that!!!! It seems in this day and age, so many people won't ask questions or act as if they have the ONLY answer... she was so very good at assisting me and resolving the issues. She even called me back later on to tell me what she had found, she stated that the issue should be resolved and it was. She even gave me the number so if there was anything else I needed, to contact the branch or her.I am so very pleased with NSB and the places I've encountered helpful people! From Jamie in Wells Nevada to Alexis in Las Vegas and Pete here in Henderson, the people NSB hires, truly do understand customer service!! I have even referred several friends to switch banks!! If you can appreciate friendly and helpful service, this is your bank. I've yet to visit a location where the tellers had lower standards, everyone has been professional & friendly :)THANK YOU Jamie, Alexis and Pete !!!! :)
Feedback:
Highest banking fees in Las Vegas. Need I say more? For example, just a regular checking account is $9/month. Go elsewhere. You will find lower prices and more ATMs at other banks. This bank charges higher fees than all others.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
