Client Reviews on Ron Steinberg
Feedback:
They’re the nicest people ever...... UNTIL you miss a payment, then they become the most rude, ghetto, unprofessional people you’ll ever speak to. I was only behind on a payment for 2 weeks, told them I’d make the payment next week because I started a new job. They said “ok we have you down for next week” and they repossessed my car the next day just to scam a extra $400 repossession fee out of me. My advice, get your credit right and go through a REAL bank
Feedback:
Have a 36 month lease to own threw them. My payments are not bad however every single month after the first three payments ive had my truck i had to call for my pin. I sent in the text me my pin paper work 4 times and they no longer call me with my pin. I also paid 6 months in advance amd got 6 pins to enter each month. 5 of those pins were wrong and i had to call them again every month for pins. With technology taking over the world this company needs to invest in an easier way to dish out pins. Would also prob save having office personal also gotta soend money to make money.
Feedback:
Beverly is one of the nicest people I’ve spoken with, she’s kind, understanding and warm, she goes above and beyond to help you, what a wonderful person New City funding has
Feedback:
Beverly is one of the nicest people that I have dealt with in my entire life... she is so easy to work with very caring and understanding. Because of her I will be getting another vehicle from new city funding.. I hope that she is recognized for her outstanding customer service.
Feedback:
Rates are too high down payment too high and car dealer was Iffy suggesting if you have poor credit this about the best you can expect. Got the loan in April have yet to see a payment book even though I asked for it as I want to switch to mailing payment. Had a nasty encounter early on but manager made nice for me it could be worse not an experience I care to repeat but if I have to .I will have to use a better dealer or a private sale
Feedback:
I really needed to write a review for this company. My daughter has a car through New City Funding an i am the co signer. My daughter has one of the most pleasant an professional representatives Amanda B . Amanda B handles my daughter's account. I have been in the customer Service business for over 40 years an i know what it is to fulfill that position. I want to say Amanda B definitely has this skill. I would recommend New City Funding to anyone knowing that they have great people like Amanda B working for them. Amanda B Thank You for doing a great job an going above a beyond. Regards, Deirdre Berkley Aysja Berkley
Feedback:
Very horrible customer service.Customer care agents are getto and have no respect at all.They do not know the meaning of customer service!!
Feedback:
I want share my personal experience, I’ve talked with Mrs Heather B if anybody here want a really good customer service ask to talk to her, she is very kind and professional to discuss your needs. Thank you Heather.!!
Feedback:
new city funding is awesome for giving me a loan & Kassandra is very nice
Feedback:
I normally don't do things like this but I was googling something about new city funding and saw they had reviews and figured I shout out a worker named Kassandra . I paid off my car loan with her and when I say she was like the nicest person I dealt with throughout my entire loan she's amazing. She took my payment and explained to me the process after and how long it takes to get my title and blah blah lol. but shoutout to KASSANDRA R. BEST EMPLOYEE THERE ! I TOLD MY FRIENDS IF THEY WANT A CAR GO TO NEW CITY FUNDING AND ALWAYS ALWAYS ALWAYS ASK FOR HER !
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