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Last Updated April 1, 2025

Client Reviews on New Cumberland FCU
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- 4.1
9 Reviews
Feedback:
I've been banking here over 10 years and have never had a problem.
Feedback:
Done business at this place since 1984. They provided excellent service in 1984 and their excellent customer service continues today. Their recent outstanding customer service was provided by employee, Heather Kerstetter.
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Banked with NCFCU for 20 years minor issue when moving back to the PA Area.
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I've been a member here for over 15 years. Love their service.
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The service is improving. 2 to 3 stars.
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I don’t know about the customer service In the branch. But the customer service team in the loan department is not professional at all!! The supervisor Laura is ok but the rest of the members on that team need to be re trained seriously
Feedback:
Not sure why anyone would not use a credit union in the first place... Big banks are awful. If you do use a credit union, this one is the best around in my opinion. I have been a customer here for over 20 years and used them for many banking and financing needs. The staff has always gone above and beyond to make sure I am well taken care of, even when I was in the military and stationed out of the area they were always accommodating. Great rates, great service, and great people make this the place to do your banking. Definitely recommend.
Feedback:
Great customer service everytime! The ladies in here are awesome!!
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