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Last Updated April 1, 2025

Client Reviews on Small Business Merchant Service
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- 3.5
60 Reviews
Feedback:
Awesome customer service and very attentive to your needs and the need of the company.
Feedback:
Since January trying to cancel my contract and just 6 months after it was canceled, bad service12/21 2018 13:08 1* EMAIL01/03/19 16:13 2* EMAIL 05/8 2019 10:27 3* EMAIL05/8 2019 10:40 4*EMAIL**NEVER ANSWERED**
Feedback:
I worked with Lysandra Justiniano. The customer service was outstanding! She helped me step by step and always followed up with me to make sure I was updated. I highly recommend Lysandra and One payment.
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Couldn’t be any happier, I’m a manager over at Anillo Tires and when ever I have a question or situation, Pebbely has never failed to help me. I love her ! Great customer service !
Feedback:
One Payment provides merchant services to the company I work for (Pave The Way Engineering). Their customer service is fantastic. Whenever we have an issue or any questions, we either email or call Pebbely Ventura in particular, from the One Payment office, and she always responds to our inquiries right away and helps us to resolve our issues immediately. We are very happy with the service provided by One Payment and are happy to have someone as kind and professional as Pebbely, helping us when needed.Rayza LeonPave The Way Engineering
Feedback:
I have been using one payment for two years. Bruno signed me up and made the process super easy. Their fees are reasonable and their portal is easy to navigate. Although it is easy, I am not the best with all that stuff. My account manager Pebbely Ventura has been helping me for the past year when I need help. Responds immediately to my email requests and does everything quickly. On top of that she is always positive and happy every single time we speak and makes it a good call. Thanks Pebbely for everything you do and One Payment is a solid choice.
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Shame on you guys, the worst merchant experiance that I ever had, your customer service is very poor; people do not trust this company.
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BEST RATES AND BEST CUSTOMER SERVICE
Feedback:
I just started with them a month ago and they saved me 40% from my previous bill and the customer service is incredible
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