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Last Updated April 1, 2025

Client Review on OnPoint Community Credit Union
Feedback:
Went in to make a 5-figure deposit into my checking account last Friday April 20th, where I'd left exactly $100 in my account. Much to my astonishment, I was informed that there was only approximately $15 in my account because I hadn't had any activity in my account. So no withdrawals or deposits in a 2-year period. The manager and teller explained that as a result, OnPoint deducted $5 each month as a penalty. At No Time was I ever informed when I opened this account that I would be penalized if I didn't show activity each month of my account. SO BEWARE!!! It's Flat-Out STEALING! Watch your accounts closely; better still, find another place to keep your money. Yes, I demanded they return my $100 but the manager refused and just stood there and stared at me like a bump on a log. With his total lack of communication skills, he shouldn't be in a management position. I'm disgusted!
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