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Last Updated April 1, 2025

Client Review on OnPoint Community Credit Union
Feedback:
Very recent experience that has left me bewildered and a bit offended. Recently I changed jobs to a much more lucrative company and have had it with Bank of America fees. So credit union was in order. A friend refers me to OnPoint and this being the closest location to my work I dropped in during my lunch hour to open a few checking accounts. Was then informed by the banker who I won't name out of polity that I was reported by ChexSystems and could not open a account. If you don't know what Chexsystems is, its basically a database of people who have defrauded or have not paid fees to a bank. And requires a lengthy process to be removed from it. Now I have never done any of what it would take to get on this system and once I started researching it I was in a panic that identify theft had hit me again. Not to mention I had closed my accounts with BOA so was pretty up creek. We'll what-ya know, never happened. Went down to a a Point West Credit Union today and was informed that, no I am not on Chexsystems. So after 24 hours of panic and worry I have my new accounts with a different institution, no fuss, and am more then curious about my visit to OnPoint. I don't make assumptions about why I was shown the door but what I can say for sure is that I was rejected for a checking account of all things, on a outright lie.
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