Client Review on PayByPhone

Feedback:

I made parking on the app last Monday between 11 and 2 pm. I had a screenshot of it. Then I noticed the app not working, I could not view parking history and it shut down a couple of times. In a meanwhile I got a ticket. Apparently the booking the app showed I made was only for 10 min. I've contacted this company whose customer service is just garbage. After exchanging a few emails, they stuck to the answer that the server log only shows booking for 10 min. I did send the screenshot and explained but they are not willing to do anything at all. I am scared to use this app now.

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