Client Reviews on PrimeLending
Feedback:
We went through the whole application process with them, did not find a house, and abandoned our search for awhile. Thirteen months later, we got a followup email from them, and they thought they were following up on an application from a month prior, when in reality it was a year and a month prior. We went through the application process again. They never answered any of our questions, but we didn't have a house in mind, so we stuck with them. Finally we found the house we wanted. We told them we wanted to make an offer and needed our pre-approval letter, and we never got a response. We finally went to a different mortgage company. We closed on the house on July 13. Today, October 20, they sent an email to my husband asking if we are still looking for a house! No, we told you we wanted to make an offer in May, and you ignored us! They are obviously super disorganized, and I would not want them handling my mortgage.
Feedback:
I refinanced my house from a 30 year fixed to a 20 year fixed and got the best rate and service. I would highly recommend them to my family and friends.
Feedback:
I refinanced my current home with PrimeLending and it was the absolute best experience. I am very appreciative of the prompt service and the quick closing. I would certainly refer them to everyone!
Feedback:
NEVER use them for your mortgage. I called to get pre approved for a mortgage and they was trying to give me a 4.5% interest rate!!! I called another mortgage co lender and got a 3.3% interest rate!!! Saved me over 100 dollar's a month on my house payment!
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