Prudent Financial Services
Client Reviews on Prudent Financial Services
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My experience with Prudent Financial has been phenomenal! I am a return customer because of how Gary (the owner) understands and values the concept of “relationship” with his customers. Even as my credit score continues to improve every month, I would not hesitate to return to Prudent for any future needs. I highly recommend this company. Take it from some one who’s business it is to do their research. Thanks again, Gary!Dr. Brown.
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I googled them up just now and I am quite surprised and at the same disappointed to find out that they are still in business. I say this because I had a horrible experience with them in 2004 that I will never forget.All I can say is God forbid they make a clerical error and you will get your vehicle taken from you without proper investigation and warning, and the worst is they would not own up to the mistake and make you pay the fees to get your vehicle back. These people have no soul! You have been warned.EDIT: I am not not the only victim seeing other reviewers' experiences where they had their vehicle repossessed over minor, easily resolvable insurance issues, then having to pay hefty towing fees to get it back.
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Very good service. They are quick and polite. They listen and ask question to try and make your situation smoother.
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Perfect customer service, very professional and very thorough,
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I don't generally write reviews but after having my third loan with Prudent Financial it's time to share my overall experience. From the time you walk through the front door you're greeted with a warm welcome not only from the front desk staff but from the company president who actually leaves his office to give you a personal welcome. Beyond that, Deborah McGee, my loans officer, is the primary reason I feel comfortable going to Prudent than a bank. She's a professional and well-versed in the business. She knows how to calm nerves and make the entire process seem effortless. Thanks Deborah for helping me out over the years!
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Staff and management have always been professional and respectful of your needs. They display first class customer service skills and understand the ever changing demands of life....they make you feel valued as a customer and welcomed with each visit...kudos!!
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I had an excellent experience with Prudent Financial Services! Deborah Adeline McGee was able to efficiently help me obtain a loan. Great experience and I would recommend this place to anyone!
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I’ve got mixed feelings about Prudent Financial, as signing a loan with them is like making a deal with the devil. To simplify my review I’ll break my experience into strengths and weaknesses.Strengths:- Competitive interest rate for my then credit worthiness- Transparent fees (for the most part, they add in a bunch of administrative fees and do some creative accounting however they were transparent about it)- Quick and Available CashWeaknesses:- Absolutely awful customer service, already down because I needed to get a loan from here they definitely didn’t create a welcoming environment for the loan - Disrespectful and baggering phone calls. ( I had a few insurance hiccups here and there and prior to anything being canceled Prudent was calling me off the hook making threats etc ) Prudent was able to serve a purpose for when I needed them. They were expensive however fair. Their customer service is terrible so if you’re expecting a hand hold during this process or someone to console you through your hard times this is not the company for you. For the best results, educate yourself on your credit worthiness and take only what you can afford to pay back. Pay them back, I cannot stress this enough they will happily repossess your vehicle. (I heard them threatening other people on the phone when I signed my loan)Good luck!
Feedback:
I took 6 small loans with Prudent Financial between 2007-2011 within that time period I paid them all in full with (0) balances...I checked my credit report and noticed a couple of the loans status shows (open)...I called Prudent Financial to have this issue taken care off and was put on hold by the operator for 5 mins...then transferred to one (John Doe) when I mentioned the loans I paid all in full and I noticed the Status showed (Open)...he put me on hold for 1/2 hr. (Red Flag)... when (John Doe) returned he said it looks like I own interest fees on 2 of the accounts one amt.$42.00 and the other $235.00...I was like how is that possible...this is ridiculous...I paid off all the accounts in full and how is it one can owe interest on "CLOSED ACCOUNTS"?...to make it worse...I was the one that called in after several years to find out why my account(s) status showing (Open) on my credit report...I was pissed and he put me on to a collection agency for them to collect the interest on 2 closed accounts...This company is not very honest with their clients...I will not recommend my friends or family to Prudent Financial...Be very careful when considering taking a loan with them...make sure they don't scam you and once you've paid them in full... be sure you get a release letter and certificate emailed or mailed to you...showing that you don't owe them and the account(s) closed with the status showing just that with the date.Very dis-satisfied customer.
Feedback:
Prudent financial thank you to all your excellent staff farrukhm, Naomi, Maria and david for getting our new ride on the road and mostly Gary and Jill for all your helpful advice in the past and now. Very relieved.Thank you again everyone Mr. & Mrs. S. Crompton
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