RTN Federal Credit Union
Client Reviews on RTN Federal Credit Union
Feedback:
The people at this branch are amazing! So friendly and they love their jobs! My first withdrawal was seamless and fast. Thank you so much!
Feedback:
(Translated by Google) Very good (Original) Muy buena
Feedback:
RTN Waltham ATM is used as a homeless addict shelter. I have written and called RTN for more than one year. Yesterday 5.5.2018 I went to this ATM to bank. But again a poor addict was laying next the machine and the baggage and clothes everywhere. RTN is not keeping their customers safe and your money is also unsafe with them because they just don’t care. Simply checking this area at 6 am everyday is what they should do.
Feedback:
The worst customer service and management of any financial institution I’ve done business with. Very disappointing!
Feedback:
Decent banking services. App is functional, but I'm not sure I'me getting the best value for my money.
Feedback:
Nancy the teller is a joke. She had an attitude as soon as I walked in and when I was looking for my loan number she was rushing me to move to the side. When inquiring her about paying a loan with a credit card she said she could probably take it. She takes my credit card and without my knowledge tries to do a CASH ADVANCE. Her mistake was going to cost me $1500. Once I got the receipt stating cash advance I immediately asked her to reverse the charge which she replied "I can't". I demanded to see a manger immediately which she rolled her eyes at me and when telling the manager what happened she said "I asked him if he wanted a cash advance" I corrected her immediately and told the manager why would I do that when I had my bank checks to pay the amount with cash as well. The manager whom was the only helpful person reversed the payment immediately. I only came here as an affiliate with Workers Credit Union but DON'T BANK HERE!
Feedback:
Great kind staff but really slow service and very drappy environment
Feedback:
Horrible customer service. I cannot begin to tell you how disorganized and unprofessional. I am dealing with a number of financial institutions at this time - RTN the worst! No policies in place- you get a different story from every person you speak with. I finally went in person- I am shocked at had badly I was treated.
Feedback:
(Translated by Google) The best of the best, very grateful for all the service they provide ⭐️⭐️⭐️⭐️⭐️(Original)Lo mejor de lo mejor muy agradecido por todo el servicio q brindan ⭐️⭐️⭐️⭐️⭐️
Feedback:
Very very nice and helpful employees and great bank but their phone system is rediculous I've been trying to contact them because they're having problems with their automatic card pin setting system and I've called multiple times and after waiting almost a half hour three separate times I have given up. But you can't call and complain because of course no one answers the phone. Have been going here for almost 12 years and am getting very annoyed.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
