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Last Updated April 1, 2025

Client Reviews on Sacramento Better Business Bureau
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- 3.9
61 Reviews
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Excellent service
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Sacramento BBB are awesome and very professional thanks!!!
Feedback:
I wrote to the BBB to assist in resolving a complaint with a property manager in regards to a security deposit issue. I attached evidence, sent records and email conversations. The BBB got a response from the property management company, asked me if I accepted or rejected the review and then promptly closed the complaint even though I rejected the response from the property management company. I then responded to an email from the BBB and informed them that this issue was unresolved and the response that was received from the property management company was unrelated. After waiting another week I got a response back that there was nothing that they could do because it had to do with an old property management company, which is false. This was a waste of my time and I no longer have trust that the BBB is a competent organization that will help resolve issues.
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My wife and I have use the Better Business Bureau personally for decades. For my business it is an essential tool for our customers and has been in the 15 years I have been working with Customers all over the north west. I train all my sales people to refer all potential clients to the better business bureau and use it in our presentations 100%if the time. The BBB offers all of our customers with a clear and accurate snapshot of our company.
Feedback:
I WOULD HIGHLY RECOMMEND THE BETTER BUSINESS BUREAU AS PART OF YOUR BUSINESS DEALINGS. THEY ARE PROMPT, FAIR AND MAKE SURE ANY DISPUTE IS SOLVED PROPERLY FOR ALL PARTIES INVOLVED. THEY SEE IT THROUGH TO THE END AND COMMUNICATION IS 1ST CLASS.
Feedback:
Our business and our customers rely heavily on the BBB to provide us with quality assurance and reputable reviews of others we do business with. Their due diligence and complaint investigations are thorough and complete. Their influence in coordination happy and fair resolutions between parties is professional, respectful and satisfying. The BBB of Sacramento is a crucial part of satisfied customer service and business relations in all communities!
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All my dealings with the BBB have been ultimately positive and I was very satisfied with the outcomes of any situations I've brought their way. I'm glad to have a non biased group on my side when businesses need a little "nudge" to do what's best for consumers.
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I really appreciate the bbb of the Sacramento CA area. The bbb is very informative and it helps me make a well informed decision . Thank you !
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My issue was resolved quickly by BBB
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