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Last Updated April 1, 2025

Client Reviews on Sherwin-Williams Employee Cu
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- 2.1
20 Reviews
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Treat you like a person and not a number
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Terrible Credit Union, extremely outdated of today's technology, staff is rude, stupid and unknowledgable. Worst experience ever WARNING DO NOT BANK THERE go to Numark or Tech One, anywhere but here
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Bad customer service, keeps getting worse over the years. Lazy employees and they never answer the phones.
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Good ppl here it’s not there fault you don’t know how to conduct your personal business lol shout out to Brian he’s a good guy always very helpful
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This is one of the most awful place on earth! They never answer the phone to answer questions. This dry script dead voice is the voicemail. I hate to see what they look like in person. #answerthefrikenphone#
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shameful, they don't even know there own fax number or other forms of communications to receive paperwork
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The worst Credit Union ever. You can't get through the phone line it al ways goes to voicemail and no call back. You go through the drive thru they don't speak. They have on line banking thats just a waste of time, it never works, you lucky if you can get some one o reset you account. The Credit Union is so out dated hey still using paper slips. The Credit union need to be Put in the trashed!!!!!!!! They just need to clean house, start from the top and work down..........
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Phone service is very bad need to do a better job
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They are a don't ask don't tell business . Unprofessional, rude, lack of organization and incapable of STABILITY. They can't keep employees because they don't know how to treat them. They overload employees with work that's not even in job description yet doesn't want to pay. They'll have you train new employees w/ no pay. They think they can talk to you any way and expect you to comply! Lol The president has no knowledge of the credit union or what it offers. Members go in everyday complaining and closing accounts due to lack of.. the security guard secures absolutely nothing BUT the "beautiful" women as he rocks back and forth in his chair in his corner. I use to work here less than a month ago. All of this took place and is currently taking place now. Choose wisely when in search for a credit union as well as employment here. Wanna be used? Kept out of the loop? Great place for ya! THE BEST THING THAT HAPPENED TO ME WHILE WORKING HERE WAS LEAVING! Want to be talked to with respect and dignity? Handle business else where!
Feedback:
you cannot deposit cash into the atm. I've had an account with them over 12 years and my loan officer constantly mispronounces my last name. She also has a hard time explaining finance charges and has some questionable software skills. there is an older lady with a very sour demeanor at the front desk. there are fees for almost everything. The Highlights here are a Gentleman named John and a few of the clerks who are highly professional informed and have great customer service skills. Tread carefully.
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