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Last Updated April 1, 2025

Client Reviews on Softite Community Federal Credit Union
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- 4.5
8 Reviews
Feedback:
I have been banking with Softite for roughly 2 years when they were the ONLY place willing to extend a hand UP and finance me when my credit score wasn't the greatest. Because of this credit union, mixed with their passion to help their community and the loan they provided me, helped me to be able to purchase my own vehicle with no cosigner... with that said, my credit score has increased from low 400s to low 700s. I cannot express my gratitude towards these ladies and their generosity and commitment to helping their customers because I have hit a few snags along the road to financial stability and they were VERY helpful with deferments, so that I was able to keep my loan in good standing. SOFTITE WAS A LIFE CHANGER FOR ME! I will be banking with them for many years to come and I wish them nothing but success in the future!
Feedback:
Pam is awesome and the whole staff is friendly great place to bank.
Feedback:
We have been with Softite since 1996. We have both a personal account and a business account. Their products and service are second to none. I'll never use a bank again!
Feedback:
I have been a member well over a year and aways get great service!! They know me by my name and always greet me with a smile!
Feedback:
I would like to take a minute and thank Softite Community Federal Credit Union for opening a branch here in Mingo Junction. Softite not only offers all your banking needs, they truly care about the people (their needs), the community and Softite gives back to the communities. Thank you Softite.
Feedback:
I have been using Softite for about a year now. They have been better than any bank that I have ever dealt with. I love all the perks too, especially the friendly staff that make me feel like family everytime I walk through the door.
Feedback:
I open a checking account at Softie in St. Clairsville. They were great. A few months later I was purchasing an expensive item and they were quick to call me to make sure it was not fraud. I greatly appreciated and was very thankful that they had done that for me. I highly recommend them.
Feedback:
I went in to open a checking. They didn't ask, or tell me anything about their dealings. They opened me a savings. I asked for a checking. They acted like they had done nothing wrong. It was completely understood I never wanted to deal with this CU ever again in St Clairsville the next day. They were completely rude too. Said they couldn't because of a $59 chargeoff 3 years ago. Said I needed to pay it. On the sheet it had a settlement date and said paid....Unprofessional and completely, blantantly ignorant.
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