Solano First Federal Credit Union
Client Reviews on Solano First Federal Credit Union
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I've been banking with Solano First (formerly CMT) credit union since 1970. These guys are the best. Honest, knowledgible, customer-oriented, are a few descriptors that come to mind. Many years ago they helped me work through a financial rough patch I was experiencing. Their sound financial advice and assistance, as well as genuine encouragement, helped me to turn things around.At a time when it is easy to get lost in the world of the financial conglomerates that don't know, or care to know who you are, it's refreshing and reassuring to be able to deal with people who seem to have your best interests at heart.
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I have been a Solano First member since the 1980's and they have always been the best when it comes to member services. Any credit union or bank can take your money but when you have any type of issues Solano First is the best.
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The worst place for anything, don't I repeat don't go here you'll be disappointed
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I give this place 1 star simply because I cannot give less. Customer service is the worst ever. You sit and wait to see an account yep only to be told after 20mins that they will be with you in a moment but then pass you off to someone else. You are not even issued a debit card upon opening an account; you have to wait 7-10 days, which I don't understand. Not only is this from the stone age but I received 2 other things in the mail from them. My top question upon opening the account was the use of mobile banking; I was told this was included but found out when attempting to do, it is NOT part of the account, you have to wait a year to get that function. Lastly, you fork over $50 to open the account and ate returned $20!!!! Yes TWO-ZERO when you close the account. WORST EXPERIENCE EVER. STAY AWAY, STAY FAR, FAR, FAR AWAY!!!!
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Refi refi two cars at the same time for a lower apr. THEY Can NOT BE BEAT
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Worst place I swear. Been here for 3 hours for something that should've been 20 minutes. Very disappointed. Poor customer service
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