Client Review on St Helens Community Fed CU

Feedback:

As a member of this credit union for over 25 years, I cannot express how disappointed I have been for the past year. The service has continually declined, especially at the Scappoose branch. I've considered taking my banking elsewhere, but because I have a business account in addition to multiple personal accounts, I've been reluctant to make the switch. However, with the debacles that have accompanied the credit union's switch to a new name and new online banking, I'm done. I cannot get online to do my banking and neither can I reach the credit union by telephone due to high call volume. If I get past the "all circuits are busy" message and actually get through to the credit union's automated menu, after being on hold for several minutes, I get a busy signal. I'm taking all of my accounts elsewhere.

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