St. Jeans Credit Union
Client Reviews on St. Jeans Credit Union
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Needed help, member services goes to answering machine. Dialed operator and got disconnected. Unbelievable.
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They rarely ever answer the phone and they place ridiculously long holds on your accounts. Gave it two stars because they give you a debit card on spot but then again a lot of other institutions do so as well
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They don't have anyone answering the phone!!! What kind of business is that??!!!!
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Stay away from this CU. They are horrible. There customer service is below mediocre.
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Always professional & polite whether you need service inside. Or drive through. I wish I still lived closer. Nice bank & right across from post office.
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Both the Lynn and Salem office desperately need to work on their customer service, and the malfunctioning answering machine. I called the Salem office and tried to reach the Lending Dept. NO ANSWER. Pressed zero for the operator, I got disconnected. Tried to call again and reach the operator directly, NO ANSWER, got disconnected. Gave up with Salem, tried to call the Lynn office, the automated answering machine has no option for the Lending Dept. so tried to reach the operator, again NO ANSWERS. Called back, this time selected "Member Services", yep, you guessed it, NO ANSWER. This "Bank" is a complete joke.
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Very helpful and professional employees, treated me like family. I also noticed they knew every member coming through the doors.
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I'm looking for the serviceable and can't find.
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Don't use the ATM inside it doesn't know how to count cash back The ATM stole money from me. here's some advice update your computer system on your ATM
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