TD Canada Trust
Client Review on TD Canada Trust
Feedback:
My experience with the mortgage "specialist" was not the best... I'm very new to the process and was really trying to know how much I can afford and ask about what the process is with the new mortgage incentives. - The person I had the appointment with was 20min late- she wasn't really fully with me (checking her email for a deal and answering phone calls) .- She told me that the incentives were available although it was too early since they only take effect in September (only found out this today)- Everytime I ask a question she talks to me as if I'm trying to cheat the system or something ... I'm only trying to understand what I can do for my situation.At the end she submitted a pre-approval request that was declined (internally based on what she told me) .... Because she didn't ask me about the proper information.So I decided to go to another bank for my mortgage.My advice is don't get an appointment using their online tool ...work with someone that's been recommended to you and has experience
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