The Co-op Bank - Chesterfield
Client Review on The Co-op Bank - Chesterfield
Feedback:
My partner applied for a Co-op current-account on-line and was informed the application was approved. However, when we went to the Chesterfield branch to provide identity documents, we were informed that the application had been declined and were given no reason. Our issue wasn't with this per se, but with the unhelpful and arrogant manner of the surly matriarch who dealt with our enquiry, demonstrating no customer service skills whatsoever. We went around the corner to Barclays and were able to open a current account on the spot, no problem!
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