The Point at Park Station
Client Review on The Point at Park Station
Feedback:
I've been living here for 5 years now and still find it a nice community to be a part of. Although it is no longer a gated community it is a quiet and safe place to live. The grounds are well kept and nicely landscaped.The office staff are very friendly and attentive to the needs of the tenants. Not all issues can always be completely resolved anywhere (as many people think they deserve) but the leasing consultants and managers here are open to suggestions and investigate all inquiries and get back to you in a timely manner. I have to give 5 stars to the maintenance team who are always friendly and respectful of the tenant's home and belongings. Requests I've made for service have been answered the same day and the issue resolved in a quick and courteous manner. They always give advanced notification of routine maintenance so the tenant can make provisions for pets, etc.It is a pet friendly community and I like the various paths that can be walked within the community so you don't have to worry about heavy traffic or other distractions during a pleasant walk. I've met a lot of very nice and friendly people during my walks with my dog.The one thing that I have to say is a negative is the rent going up every year even for those who have been here for a while and consider this their homeplace. I think it would be helpful for management and the owners to take into account the time a tenant has lived here as well as timely payment of rent and abiding by the community's rules before upping the rent especially for senior and handicapped citizens. I've been in the retail and customer service industry for years and can't see how it benefits the owners to up rent annually and have people moving out who are good tenants just to move someone new in (who they have no track record for) as a move in special several hundred dollars less per month. If it wasn't for the rent going up every year on dedicated and loyal tenants I would give 5 stars.
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