Client Reviews on Topline Federal Credit Union

    • 3.1
  • 13 Reviews

Most helpful positive review

0 people found the following review helpful

By Jacob Myers Aug 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Zac The Human Oct 16, 2019

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Feedback:

thieves and liars

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Great staff always very helpful. Wouldn't wanna bank anywhere else

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I came by Tuesday night through the drive-thru to try and open a account. I told them I get off work at 5:30 they told me to come back Friday they are open till 6. got there today (Friday 12/1/17) at 5:45 was told I could not open one because the clerk is slow at opening one.

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We received absolutely top notch above and beyond service from the staff and manager of this branch a month and a half ago when the person who wanted to buy our car (which had a loan through Topline) didn't have a certified check. The manager worked through the whole situation and even stayed after the closing hours to sort everything out. The person who purchased our car should also be leaving a review because they drove 3 hours and would have went home empty handed if it wasn't for this branch's manager and staff efforts. Can't say enough how impressive that was. I will continue to share with people looking for a new credit union and will consider them again in the future for my own business even though I am now located pretty far out of the metro area.

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Great place to bank.

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Terrible, will screw you over and won't fix the problem they cause.

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Avoid using them for loans or online banking. Your loan payment notice will show up 2 days before you'd have to have it in the mail to avoid late fees. They "improve" their online banking from time to time making it dysfunctional for a while. They used to be good. Must have new management.

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Looking for a new credit union. Use to be awesome. Can't keep or get anything right anymore.Called to do some banking. Was just given my numbers. Stay away!

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Online says you open at 8:30am you should change that to 9am now im waiting 30 minutes until you open because i didn't know my member number in the drive through...

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I love the way that they treat you

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