Total Merchant Concepts, Inc.
Client Review on Total Merchant Concepts, Inc.
Feedback:
Hope you don't need your money in your account in less than a week. Use COSTCO guys and please read below before waisting your time. We had a terrible experience with these guys and I'm sure most of these 5 star reviews are staff members, since they rotate staff weekly apparently. First, after border line harassment with the constant cold calling I gave a member of their staff Nate a few minute. It was very similar to dealing with a used car salesperson, lots of promised and lots of lies. Some examples: First Nate stated TMC has a 10pm-10am guarantee, thats a lie. I went over four days without a deposit, had close to ten thousand being held for close to a week. I actually had to go to cash only because they totally lost my trust. Second example: 24/7 customer support, that not true either. They have a 1-800 number that puts you into a phone tree stating there's nobody there to handle your call. Nate also lied about things he didn't need to lie about. Examples: He's not a veteran, and they're not part of the NRA business alliance. After all this, you get some young lady over selling herself, again, explaining how everything your fault, nice. Finally, they over bill you and throw you into collections.
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