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Last Updated April 1, 2025

Client Reviews on True Merchant
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- 4.9
32 Reviews
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Great customer service and product. Would highly recommend!
Feedback:
I am so delighted that my long time merchant guy has joined True Merchant. I have been taking credit cards for 30 years and they are the best merchant service ever. So many kind , intelligent helpful people. Thank you True Merchant. Thank you Ruth and Chris.
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True Merchant is the 4th company that we have worked with in our 7 years in business and we are over the moon with everything about them! Their system is so intuitive and user-friendly that we rarely have issues, and when we do run into an issue with something or a compliance question, I can get in touch with them immediately and we resolve it fast. No leases for expensive equipment either - just exactly what I need to run my business and the support I want waiting for the "just in case" moments. I cannot say enough good things and recommend them to every business owner I know!
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The tutorial was very helpful and I love knowing that if I have any questions they are only a phone call away. No recordings, a live person ready and willing to help!
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Great Customer service. Quick response time and gets results done in a timely manner
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Great service!
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Always helpful and easy to deal with!
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Excellent customer service! Ruth Holt went above and beyond for me today! Keep up the good work!
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Exceptional service! I would recommend True merchant and Ruth Holt couldn't be more helpful and friendly! Thank you
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