United Credit Union
Client Reviews on United Credit Union
Feedback:
We have been banking here since 2015 and really like it!! Every time we go inside everyone is so friendly and willing to help in anyway they can. Have never had a problem with our account being wrong or getting charged for something we wasnt suppose to like one of the other reviews states. And if the other ones that did such bad reviews are being honest why do they still have an account with UCU??
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Worst bank ever reposed my van .when i was in north Carolina. When I have been making my payments now stranded 1500 miles from home. Girlfriend and step daughter have not had there medicine in 4 days. They claim they never received my payment. I paid it on line. Not my fault they didn't get it. Then they said they could never get a hold of me awful funny they got a hold of my sister and girlfriend. They said sent me emails I never got any from them.. Just wanted a cheap excuse cause they can't do there job right
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Terrible credit union. I'll be taking my business elsewhere. I don't think anyone there really knows what they are doing. I couldn't get a straight answer from anyone. They monitor your spending habits and I'm almost certain they sell that information to 3rd party companies. Lose your debit card or have an issue and you'll be waiting over 2 weeks to get a replacement while other places can issue you one immediately. I've had nothing but problems with this place. Time to try someplace else for a change.
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Online banking never works... System updating since Friday, it's now Monday and I still can't get my money out!!!! Horrible!!!!! And if u look at the owner's comments he only tried to help the one complaint that he thought he could make money off of on a loan the rest if his comments are auto fill! Lol
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I became a member at 14 y/o when I opened account with united credit union….I am now 46 y/o. I have never bounced a check, overdrawn on my account, and have “A+” (over 800) credit score. At one time I really felt like Untied Credit Union believed in “old school values” and the power of a person’s word. Throughout the years it has become apparent that members are nothing more then numbers. Like most, they have forgotten that without those members they, United Credit Union, couldn’t exist. I tried to get a home loan back in 1999 and was denied, so went to Commerce Bank the same day and was approved...and for the same A.P.R. Over the years have applied for auto loans and was either denied or found cheaper rates despite United Credit Unions advertised .25% lower for checking, .25% lower for savings, .25% lower for credit card holders, and .25% lower for debit card user…A total of 1% alleged cheaper A.P.R. than the going rate for home, auto, and personal loans. I have almost always found that to be false and ended up getting loans through other FDIC financial institutions. Their auto loan department is seriously limited both educationally in regards to automobiles in general and the steps needed to get a loan. And a simple loan procedure takes days, if not weeks, to get approved. I can not in good conscious recommend this banking institution to anyone. As of today, I still use United Credit Union but in a limited capacity only. I do my main banking elsewhere.
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Living in Texas . Customer assistant Austin was very helpful
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Been using this business a few years now. They seem to have good customer service.
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I have been with UCU since 2005, they have always given me a great experience. Several times a year Ill get offers from them trying to improve my home or auto loans, they really look out for their members.
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Great place to bank
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Fantastic institution! We've been with United for 30+ years and have nothing but good things to say about them. Our experiences have been GREAT! Always friendly and courteous service. We've had several loans with these folks. We even refinanced a couple of vehicles and moved into a much better rate than we received even at the dealership. I'm not sure what's up with the "one star" reviewers here. Sour grapes maybe? Take it from a long time customer, this is a fantastic bank. I would recommend it to anyone and have several times. Keep up the good work y'all!
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