The Village Bank
Client Reviews on The Village Bank
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I am considering moving to a new bank, or a credit union.They transferred $1300 without my permission, or the permission of my account co-holder and I still haven't heard back from them regarding the issue. All they told me is that they cannot transfer money without being authorized by me or the co-holder, but that doesn't help much because a mugger technically can't take my money without my permission because it is against the law, but it could still happen.The funny thing is, right after they told me this, they mistakenly transferred ~$150 to my sister's account, despite the fact that I didn't approve it. But they corrected it when we called later, to be fair. It's almost as if banks DO make mistakes, and it is a common occurrence at this one.Another issue is that they won't let me transfer money over the phone, online, or in app, and I was initially told it'd be only for a year, but now I am told it is indefinitely. EDIT: I should note that it is only one banker who tells me this, Cathy I believe. All the others are much more friendly and let me do phone transfers no problem.Go find another bank, this one isn't worth it.
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Great Bank, I use it for my Business as well as my personal banking. I can't imagine a better place to bank.
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wont allow me to transfer money from any of my accounts, they state that i have to come in, in person in order to do so. Just funny they can play with my money all they want however when I would like to transfer my own money i am unable too.
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It is nice having a hometown bank. However, some of the staff are very unfriendly and unhelpful. Plan on waiting 10 mins for a teller, even if you are the only one in the bank. Plan on 20 mins mins for a Banker. Even if you are the only one in the bank. Customer service is very poor and at times mean.
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Only reason people use this bank is because it’s the only one in a 50 mile radius
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Totally unprofessional. Worst customer service ever specially management. Made an appointment with Ta. And she left early. Will close account asap and run away from that place!
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Always friendly, ready to help, no charge for dealing with a bucket of coins, (I love that) , Free Notary. I have Never, in Many years, left there and felt disappointed. It's a nice hometown bank!
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Great small town bank with awesome service.
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Suppose to open at 7am & it’s after 8am with nobody answering phones
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Village bank will steal your money. If you go into overdraft they will not tell you and let you rack up hundreds of dollars in fees, and will refuse to cancel the fees. This is the worst bank ever, don't bank with them if you value your money
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