The Watson CPA Group
Client Review on The Watson CPA Group
Feedback:
Disappointed! I contacted the Watson Group to inquire about the specific services they offer and associated costs to provide my husband and I some business and personal tax advice. After two brief phone conversations leaving me with not enough information, I was emailed a request to set-up a 40 min consultation where $150 payment was required to schedule. I asked what the purpose of the meeting was and was told the purpose of the consultation is to discuss any questions or go over any information I had to determine which services best fit my needs. In hindsight this was a red flag and I should not have agreed to this consultation. Who charges money for the privilege of learning more about a business? What happened was the CPA came to the meeting prepared to dish out advice.....and I’m just trying to understand how they could help us if we were a client. After a 40 min chat I did learn that their business model and costs were not a good fit for us. I asked for a refund of the $150 and was denied. The $150 can only be applied towards future business services. Since we will not be using their services and I was denied a refund, I suggested that the $150 be credited towards another client who could use some financial help. I was told thanks for my generosity, but they would not be doing that. Wow. Big time miscommunication and not so great customer service.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
