Client Review on Zions Bank Orem/Wasatch

Feedback:

I have a HELOC with them and I don't have a regular bank account with them so I have to come in to make a payment and almost every time they apply the payment in a way where it pays principle and not the payment which I make clear every time that is what I want done. They are slow at processing info for a HELOC, I am in the process of getting a new one with them and it has taken several weeks and I still don't know what is going on.

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