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Last Updated April 1, 2025

Client Review on Community Service Credit
Feedback:
I have been a customer for 25 years and the service has seriously declined in the last couple of years. I recently tried to get my balance over the phone when I couldn't get online and they refused. I explained my difficult situation and they still refused. Wait times at the drive thru are too long. Customer satisfaction is NOT a priority. I have accounts at 3 other banks in town, all are better than here. Prosperity Bank has the most helpful staff.
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