Client Review on CSY Retail Systems Ltd

Feedback:

Absolutely categorically avoid CSY Retail Ltd .This company will promise you great things that unfortunately do not materialise. If you are a small retailer looking at growing I would not touch this company. They may have some big clients but they have lost touch with the smaller retailer. We had a choice of who to choose and opted for CSY retail as they showcased the vector software, the software looks quite dated but the key thing is how it functions. We faced huge issues with the software and it was faulty with many bugs and dev issues, we were informed a guy sitting in Poland would be fixing the software for us but now waiting over 6 months absolutely nothing has been done. We have been recommended to Cyber Till and will be working with them to expand and grow. If only management knew how to run the company better, false promises and no emphasises in customer satisfaction, when you spend £7000 per till I’m sure you can understand the frustration! I only expect the best and nothing less at these prices! Great mistake we made but be very very cautious!!!!!

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