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Last Updated April 1, 2025

Client Reviews on Durango Merchant Services, LLC
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- 4.5
19 Reviews
Feedback:
Brad of Durango Merchant Services is a true professional. He is honest, he is prompt, and he gets the job done. It's rare to find people like this. I would highly recommend him to help you with your merchant account needs. We have been working with his company for many years, and it has been an excellent experience!
Feedback:
Durango helped me get my merchant account and card processor in my so called high risk business. Thank you Nathan for helping me thru the application process and answering all my question. In my experience with Durango I would highly recommend!!
Feedback:
If you are what would be considered a high risk business let me tell you this.. Durango will help you every step of the way to make sure you have the best merchant services possible! Don't worry about ever having to stay on the phone for hours at a time talking to robots, Because there will always be someone at Durango who has time to take your call! We've been working with Shane and he has done everything in his power to make all of this such an easy stress free task which is amazing! Call them and they will give you a legitimate quote that can honestly be better than any other merchant services I have ever seen! They basically do it all for you and are very knowledgeable in this field. Thank you Shane and Durango for getting our business set up smoothly.
Feedback:
Nathan is so Awesome! He made sure that the process of setting up the merchant account was transparent. I didn’t know what to expect but he was very informative and knowledgeable. He was prompt in his responses to my questions and he is very professional! I would definitely recommend Durango. He is definitely an asset to Durango!
Feedback:
Nathan came through when we needed it the most. Stuck with us through the entire process with patience and the answers we needed to get back going!! Highly recommend!!
Feedback:
We've been with DMS for years now and have no intentions of ever switching. I love having a dedicated Merchant that I can contact at any time with issues and problems. This has been invaluable since having even one quick issue can set us back $100s.
Feedback:
We've loved working with Durango Merchant Services. The are the best we could find and the awesome customer service has just been a bonus!
Feedback:
I have worked with Brad at Durango Merchant Services for 7 years. They have consistently gotten "high risk" merchant accounts approved for me quickly. Communication is excellent. I wouldn't be in business without these guys.
Feedback:
Shane and company provide outstanding customer service and great rates. I have been with them for nearly 10 years with no complaints. They answer their phone promptly and provide excellent personal service.
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