Ent Credit Union: Mountain Bell Service Center
Client Reviews on Ent Credit Union: Mountain Bell Service Center
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Slow service on the busiest days. 5 tellers, most like to talk about lives instead of getting people in and out. Tellers staring at ground, computer or walking away -not helping as lines stretch to the door. Stop talky more worky.
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These people are greedy loan sharks. Terrible customer service. Go somewhere else if you need a loan. ENT is usury at its worst.
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The security employee who is also graciously a door man for almost every person , is so nice!! He always makes my day with his genuine kindness .
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Horrible Customer Service. A manager basically told me they have no responsibility to their customers in case of fraud. I love credit unions, but Ent has displayed themselves terribly. At least the "big banks" smile while they're robbing you.
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20 min wait to talk to a banker
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Friendly. Has coin machine that prints a receipt so you can deposit or get folding money. Open Sat
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Very good service
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I joined a credit union to do Credit Union shared branching. This credit union decided they don't want to accept my deposits.
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Hoping to save one person from having to endure their rudeness. Opened my account and they lady made it seem this was a great credit union with people who care (Powers Location). I was excited until I had to do my face to face transaction through drive thru - the lady was seriously annoyed I interrupted her friend time to help a customer. very rude interaction, only said a few words to me - made it know she was annoyed. This was upsetting. Went a different time inside the branch. The teller was fiddling her hair while having a conversation with co-workers and again annoyed she had to help a customer. This time I let it be known this was upsetting behavior - no one caredThe final straw was I received emails that I purchased items that I did not - I tried logging in and my account was locked. Went to the branch. Teller having a hey day with co-workers had to work - received an annoyed look (i guess I should expect this) I told her what happened and that I cannot log in to verify. Her first question was - can you tell me the pending charges. If I could log in I would. She seemed more upset she had to call to see why my account was locked and she had to print my charges. I asked for someone else - She was worse. Couldn't help me, told me not worry because she didn't see charges. I went to a different branch - still felt like I was an inconvenience to be there but they were able to help.I finally decided after 6 months of this to change banks - when I closed out they didn't care. No question as to why. Just printed my checks and handed me a close out receipt and that was it.THIS CREDIT UNION THINKS YOUR SERVICE AND HELPING YOU OUT IS AN INCONVENIENCE TO THEIR SOCIAL HOUR WHILE AT WORK.
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Always have great experiences at Ent service centers.
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