Client Review on EXPECT PAYMENT SOLUTION

Feedback:

Terrible experience with this company! Shortly after setting our account up with them our business was sold. Since the business sold we had no further need to process credit cards. We never processed a single credit card through them, and sent back all of the equipment, but they are still drawing funds from our bank account for monthly fees and are trying to tag nearly a $500 cancellation fee on us! When we met with their rep, we were told that this company stayed small because of their customer service and that if we had a problem we would have a personal rep to deal with! We have hardly spoke to the same person 2 times in a row, phone numbers go to voicemail or are no longer set up, and continually get the run around from them! Terrible customer service and lots of hidden fees! I do not recommend using them at ALL!!

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