EZFacility, Inc.
Client Review on EZFacility, Inc.
Feedback:
Greatly unsatisfied. Customer service rarely gets back to you about issues you need resolved. If you don't follow up, good luck seeing a resolution. Bugs take a month to fix, if not longer. Very rarely have my company's concerns & issues - maybe 1/10 issues- been resolved and cleared. The reports don't function properly. Tech Support is only open 5 days a week and not for nearly enough hours. We've had multiple bugs and not much seems to happen. I actually know all of tech support workers by name now, due to how often I need to place service calls.I'd switch services in a heartbeat, but I'm afraid of the same fiasco happening.
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