GeoVista Credit Union
Client Reviews on GeoVista Credit Union
Feedback:
Associates seem disinterested and dismissive of member concerns about rates, fees, and limited variety of accounts available to members, but primarily fees.Tellers are fairly considerate and mostly kind, though I haven't changed out for $1 dollar coins yet, so I dunno.Alright place to utilize if you are a penny-pinching, thrifty, or money saavy person/couple, but if you are paycheck to paycheck person with a case of bad timing/luck, go elsewhere, they don't want you, and let you know it...Still upset over certain transactions fees for accounts, as though this CU operates like a bank.Could improve, seems to not want to.
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Horrible customer service. They will make a bad situation worst.
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I've been a member since 1991 and have always had a great experience.
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They will have a line full of people and still hold a long conversation with a customer. They customer service suck and such an short they give you once you got questions.
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The tellers are always nice and willing to help when ever I go there
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I don’t bank with them but they partner with my credit union from out of state. The customer service was great for my difficult transaction
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No stars, the location is okay but when I try to call just to get my account number I was on hold for 30 minutes that is ridiculous to wait for something so simple and they don't give it to you on the app.. Im really about to leave this bank, they are horrible !!!!
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When I'm on phone with the lady, she hung up on me and didnt even say have a great day. Very rude to me.
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CUSTOMER SERVICE WAS AWFUL.
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LOAN REPRESENTATIVE IS NOT very cooperative and because she’s not well educated on certain things , I guess it’s okay to get over on a Servicemember?? NEGATIVE, my husband is entitled to certain benefits and she just would not cooperate .. so ON TO THE NEXT STEP IT IS.. if legal action is a must then so be it.
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