Client Reviews on HSBC UK
Feedback:
Never had good service here, always made to feel like I’m giving the staff work to do. Would like to think that the bank that I’ve banked with for the past 30years would do better.
Feedback:
Made me wait 15 minutes just to tell me I need to book an appointment. I was able to do the same process at Nationwide and it took 5 minutes. They don't value their customers, so I don't value them. I'm emptying my account with them and won't bother to continue spending on their credit cards. Disappointed as per usual by HSBC. Oh but first I'm gonna spend the cashback rewards I got from the credit card, wouldn't want that to go to waste.
Feedback:
Walked in with my family because I had loose change. I when to the desk to fill a paying in slip not mention to much on what happened but the staff didn't make us feel welcome at all. They told us to re-queue after waiting half hour because the way I pay into my account in my local branch, they didn't accept yet they do in my local branch??? Pathetic staff need to grow up and stop being petty. At least they have a descent job unlike most in this country! I'm just glad this isn't my local branch.
Feedback:
The branch staff happen to never have any appointments. Even on the odd day when you walk in - there are advisors who are sitting around doing nothing but no one can be bothered to open an account or provide any services. It always goes down to you have to have an appointment. The cashiers however have always been ever so friendly, and they never seem to cause any issues. Really need to get your personal bankers back on track HSBC!
Feedback:
Pleasant banking.
Feedback:
Horrible bank and service. Fortunately many others to choose from.
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