Hughes Network Systems, LLC
Client Review on Hughes Network Systems, LLC
Feedback:
We had to sign a 2 yr contract when our normal provider had severe technical issues. From Day one the Speed was significantly under the advertised speed. We had technicians come out twice and they both diagnosed our specific location was served by Fringe beams of the satellite.Think of a round object, we are located at the external edge where the signal is weakest. The Technicians who are vendors all left in frustration- changed the radio, the polarity, the beams, the cables etc... One told me to get cellular internet LOL. Clouds, rain, all made it worse even tho we hardly ever lost signal on our Dish TV.Could never watch a video without interruption...3 words then spin...We were able to go back to our preferred provider after the contract was up. When I called to cancel I was put through 19 minutes of BS from the Employee. I'm seriously considering calling the state AIG. Obviously they want to keep customers at all cost. The experience was livable until the cancellation call process. I would only recommend this Internet if there is no other option.
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