Keesler Federal Credit Union Ocean Springs Branch
Client Reviews on Keesler Federal Credit Union Ocean Springs Branch
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Normally great..but with 8 drive through lanes and usually 3 or 4 OPEN....today was JUST 2 open today!? WoW
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love this bank and the staff are very nice
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They never answer the phone, not even an automated service, not just today but any time I've ever called, in person they are always great but getting into contact over the phone.... Almost impossible
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Paid the rent for a member of my church with a church check
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This branch always has friendly staff working. Most of the time, during peak customer flows, they have enough staff working to not have long wait times. The staff is usually knowledgeable and quick to help.
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Very friendly, very helping.
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A decent Keesler branch. Free Wi-Fi for members that works well. With all bank services available.
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One month I was missing about $400 from my checking account. I tried and tried to balance the checkbook but could not find the error, so I figured I'd just made a huge mistake somewhere. The next month I again was missing $400, I tried to balance my check book again but could not find the error. I called KFCU and the woman I spoke to said to me, "We don't balance people's checkbooks for them." This was said in a very unfriendly tone. So, Monday morning I went to BankCorp South and opened an account and then to Finance to get my money sent to the new account. The I related the reason for the move to the Sgt that I was dealing with at the Finance Center at Keesler. She said to me that this was not the first time she had heard of this happening. I never recovered my money and to this day am not sure what happened. It would have been nice if KFCU had helped me, but I guess that would be to much work for them.
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