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Last Updated April 1, 2025
Client Review on Klarna, Inc
Feedback:
(Translated by Google) The day after I paid my invoice came a reminder.When the invoice was already paid, I no longer thought about it, but threw the reminder. A few days later it struck me that it should have been a reminder fee which it strikes me that I did NOT pay, as it is obviously not included in the regular invoice.Called Klarna to see how I would do now.After about 5-6 minutes of telephone queue I arrived.The customer service person said that since this was my first late payment, they simply removed the reminder fee. Thanks! 😄Can't say I have any negative experience in my contact with Klarna.(Original)Dagen efter jag hade betalat min faktura kom en påminnelse.Då fakturan redan var betald tänkte jag inte mer på det utan slängde påminnelsen. Några dagar senare slog det mig att det borde ha varit en påminnelseavgift som det slår mig att jag INTE betalat, då den såklart inte är med i vanliga fakturan.Ringde Klarna för att kolla hur jag skulle göra nu.Efter ca 5-6 minuters telefonkö kom jag fram.Personen på kundtjänst sa att då detta var min första försenade betalning, tog de helt enkelt bort påminnelseavgiften. Tack! 😄Kan inte säga att jag har någon negativ upplevelse i min kontakt med Klarna.
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