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Last Updated June 1, 2025

Client Review on Millennium 1 Solutions
Feedback:
Let me start off by saying management here is the worst ever. There are two team leaders by the name of Bernadette Phillips (worst leader in the history of leadership) and Lizette Oliver (worst manager in life). Ill go into detail a little later about those two. Working here is like working in a dungeon. You basically take calls underground in some kind of basement with only ONE window which you cant even see outside, all you can see is rocks its a lovely view...I lied its terrible view. You take calls for PC PLUS OPTIMUM LOBLAWS, You are expected to work 44 hours every week so expect to work 9 and a half hours everyday if your lucky you might get 8 and a half. You get two days off which is not even consecutive days off you get one random day here and one random day there ( Monday and Thursday for example) This place used to pay $12.50 an hour, thank GOD FOR the minimum wage increase effective January 1st,2018. The names of these snarly females are, Lizette Oliver, Bernadette Phillips. These people are all apart of the PC OPTIMUM / SHOPPERS DRUG MART campaign. Bernadette is JOKE OF a leader..she is a DOLLARAMA LEADER who has a real attitude problem she needs a man/husband in her life because she more miserable than any grand parent I know and she is at least 45 years old. She picks everything, why is your shirt dirty, why is your hair not done, why are cold, why are you hot, why are you hungry, why isnt your headset on, why do you blink.. SHE IS HANDS DOWN THE WORST LEADERSHIP in the HISTORY OF LIFE ITSELF, IM NOT EVEN KIDDING. IF YOU HAVE HER HAS YOUR TEAM LEADER, GOD HELP YOU!! Then there is Lizette, . She is basically Bernadette Phillips twin sister and partner, they say the exact same things She bullys call centre agents everyday, Lizette and Bernadette literally wake up every morning and say which agent am I gonna bully today. They stand over you whisper in your ear telling you basically "When I say jump you say how high." STAY FAR AWAY FROM THIS PLACE!!
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