Client Reviews on Pioneer Bank - Joe Harvey Blvd., Hobbs

    • 4.8
  • 39 Reviews

Most helpful positive review

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By Prestige D'zel Sep 25, 2019

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Most helpful critical review

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By Jessica Gonzales May 16, 2019

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Tamara G was extremely helpful, knowledgeable and very nice when I set up my account today! It made the first impression very very good for Pioneer!

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Stephanie and Oshiana are great customer service representatives! This branch is great in all aspects and I would recommend this location to anybody ! I am very pleased we still have people like them in the world !

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Walked 15 min til close and the woman who was going to help me kept looking at her watch. By the third time she glanced at her watch, I finally asked if she was in a hurry I could come back. She responded "we close in 10 minutes but it's ok " of course it's ok because she can't leave until the last customer who walked in before 12:30 is helped. She seemed bothered and she wasn't pleasant. Too bad because I'll be taking my business to First American Bank, where all the employees are always so polite and courteous. By the way, they declined me trying to open an account for my underage son. I googled the requirements and I had his birth certificate, social security card, school skyward profile account with photo ID, plus his school ID. I know a few friends of mine who have opened accounts for their children at other banks, I honestly didn't understand why I couldn't for my son.

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Just open an acount here and Ashley was very helpful and had an awesome personality!

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Ashley's did a great job thanks !

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Stephanie M is always so nice! Thanks for the kind gesture, always so welcoming.

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Vary good bank great customer services

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I opened my account here last year and I have been very pleased! Cristy Caranza was very helpful and very friendly! Great bank !

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Ashley and Stephanie answered all my questions and were very helpful. Thank you!! I highly recommend this bank

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Tamara helped me open my business account with Pioneer Bank. She is very helpful and communicates well with me about the account.

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