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Last Updated April 1, 2025

Client Review on Pueblo Horizons Federal Credit Union
Feedback:
I have been a member since 1991, I had always felt comfortable here, and enjoyed the friendly atmosphere, they have changed it so much it is NOT the same, today I have tried to talk to a person about my money for over an hour, all I get is a stupid machine, no way to talk to anyone, or find out about MY MONEY, I feel very violated, and mistrust this place now, I WILL be changing C.U due to this, They have totally screwed up the customer service, and the friendly trusting atmosphere they USE to have, all this NEW management, and changes in staff, SCREWED it up, shame on you, you DESTROYED a truly GREAT business. YOU destroyed a land mark in Pueblo, one they took years to build, and one you have destroyed in less then a year. SHAMEFUL.
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