Client Reviews on SDCCU ATM
Feedback:
Next to all roads.
Feedback:
I always have a horrible experience with this location paying a loan, rude customer service and such a long wait when it's not busy.
Feedback:
Credit cards wise is the worse. don't even try to open credit card there, their APR is 19.99. My credit score is increasing and never missed payment, they never bothered to increase my credit line or drop APR rate. I wouldn't recommend it to any one else. During that period other credit cards from other banks increased my credit line and their APR average 6-13%.
Feedback:
Good programs and services, management and personal services attention to client needs improvement
Feedback:
I like banking with SDCCU, but this particular branch I am leary about, because, when I deposited a $200 check and with-drew a $100 somehow my account shown I only deposited $100 and withdrew the $100. Shortening my checking account to the negitive, which I was charged and paid for from having monies pulled from savings. I went to a different branch when I recieved notice of the over drawn of this transaction, to speak with a manager. I was helped and got it straightened out, at least the missing other $100, but not my overdraft transfer fee :(
Feedback:
(Translated by Google) No good(Original)No bueno
Feedback:
Cynthia Valencia Cruz and the teller that helped me were extremely rude and unprofessional. The teller was upset because I asked to do additional withdrawal from my account. I may be wrong but the customer may withdraw whatever amount they may like. I explained to them I was traveling and needed the extra money but they wanted to do additional paperwork. I said nevermind. I am in a rush so I will just get it from the atm. She said if there no illegal activities going on, it shouldn't be an issue. I again told her I am in a rush so she asked me where I worked and my profession. Why will she insinuate that. I guess African Americans should not be banking with this bank because they will look suspicious withdrawing huge sums of money from their account. If I was Hispanic, my experience would have been different. I am a proud veteran who has served for 18 years and to receive this kind of racial profiling from a bank , it is totally unacceptable. I will stop doing business with SDCCU and ensure I spread the word about my experience
Feedback:
They are customer based and have lower to no fees compared to other banks. Im sold!
Feedback:
I love this bank I wouldn't go to no other Bank. There staff is so nice. I highly recommend anyone to move to this bank if there looking for a bank.
Feedback:
I had an issue with my account was overdrawn , i went to fix it immediately only to find that they gave me lots of fee's that they cant remove even thought is SDCCU 's fault for not stopping the transaction to go thru. they gave me limits after that even though i have been a long time member and it was a 1 time mistake. Terrible service, managers that don't really care.Really unprofessional in general on this location only. I went to contact customer service number multiple times,they decided to cancel my account.Because of that issue im ok to cancel my account and keep using Chase Bank. The manager at this store is Melisa Preciado, really unhelpful.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
