Client Review on mywsfcu.org

Feedback:

Used to loooove this establishment.... could always count on them for your needs .... BUT now since they no longer process nothing in house .... has made it very difficult to help their members .... I don’t know who thought of this process... but it’s not a good one .... my son was mislead to thinking that he would be able to obtain a car loan but once he started the process it was denied.... that would not have happened years ago .... I talked him into joining because of how they used to be .... I think that’s very unfortunate as they will lose a lot of members! You also can’t ever get anyone on the phone and it’s always a line and a very slow process when you go into the branch to do anything! I don’t know all the ins and outs.... but from my standpoint the process was not broken so whyyyy did you all try to fix it! Very displeased

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