Wright Patt Credit Union, Inc.
Client Reviews on Wright Patt Credit Union, Inc.
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Very friendly and helpful!
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I moved to another state. To register my car, I needed them to send the title to the BMV. Despite that I'm making payments on the car through a Chapter 13 bankruptcy, they have ignored two requests (one from me and one from the BMV) to send the title over the past month.
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Awesome Staff, awesome Bank! Great technology and even greater smartphone app! Iv'e used multiple different banks and their apps weren't worth a dime!
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Dissatisfied with their customer service. I called to create a MMA and had to leave a voice mail. Tried to create one online, but the link directed me to open a whole other account. Compounding the issue, my credit score was hit with a hard inquiry. When I called see if they could remove the inquiry, I got the run around and was told I would recieve a call back. I'm still waiting after a week. Tempted to withdraw my money.
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Cap telephone customer service. Can't order a new card over the weekend for a possible fraud case. Not one Danny phone feel would transfer call details to other departments. I had to review my debit card number four times. Not one Danny reply could make notes on my card profile so I wouldn't have to delay myself. On top of all this, I think about the fees I pay, and I consider going somewhere else. Don't reply to my review. Merge and purge your employees.
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Great place to visit. The building seems to be very secure and safe. The staff are professional and friendly. The building has a very large and open ground floor plan with several conference rooms. I would suggest anyone in Ohio to use WPCU for all the business and personal banking needs.
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WATCH OUT THIS PLACE IS FULL OF NAZI!!!!
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After 5 years of an auto loan and 30 years with the same insurance agent, Wpcu somehow cannot manage their proof of insurance. Rude customer service, continues to claim that after my agent has sent proof 2 times they do not have it? My insurance agent has been in business for over 30 years with the same employees, they know their stuff. My agent says WPCU is the worst at this
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DO NOT DO BUSINESS WITH THIS BANKThis place lost my business: I currently have my car loan with them. At their lowest rate offered which is a 2.39 refinance from over a year ago. I wanted to finance a medical procedure so I tried to be loyal and stay with them. I did a credit check for a personal loan of 7k and my credit came back at 762 but my discover card balance is high. It’s not over the limit or past due. My discover is my only high debt. The under writers denied me because of it. Guess what wright patt I will be getting me a new car and you will not be the bank to buy it. If I change my mind I will just refinance and pay another bank for my current car. I’m cutting all ties with this raggedy unloyal bank. Do not do any business with this place.Again credit score 762. No missed payments: Nothing bad on my credit report. I have about 10 or 15 credit cards. Discover is the only one with a high balance and is in good standing and has always been in good standing. Then these idiots suggest I used my available credit on my discover card oh that right it’s because I have availability to put 7 k on my card. So they want to increase the issue they denied me for in the first place or use the positive equity in my car for a secured loan was their suggestion. This is one sorry pathetic credit union with NO LOYALTY. Telhio have good reviews and low rates. Wright patt I was going to get my first mortgage with you guys. Not any more!!!!!!!!!!!!!!
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You can get average and even good service at just about any bank. However, finding great service is hard to find; service where the associates actually seem to care about helping you. WP offered me great service from their Centerville branch. I will continue to bank with them
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