Waikanae NZ PostKiwibank
Client Reviews on Waikanae NZ PostKiwibank
Feedback:
Every time I come here, the service is so poor. The staff seem to hate where they work. A minus 1 star would be more appropriate, if only I could!
Feedback:
Customer service is poor. They get the job done but had very poor experience with the staff. She didn't even let me finish my sentence before leaving the desk to get my parcel. Very stern and not accommodating. She took my passport photo without so much letting you know if you need adjustment. My photos ended up with bad head angle and she didn't even care because she was just doing her job. I can't pay another $20 just to have it redone. If you are not happy with your job, you should leave. And even if you are not happy with your job, you should at least treat the customers with a smile and good attitude because that is what we are there too for - to be treated nicely. I am generally nice to receptionists and treat them right. If you are having a bad day because maybe another customer did not treat you nicely, do not pass it on to other people.
Feedback:
Kiwibank staff are nice but the old biddy behind the NZ post counter is just not cut out for customer service. Intolerant of children in the shop and downright rude. We go to the take note place down the road just to avoid the obnoxious woman here.
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Awesome staff, great products and services.
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Staff are quite stern, they get the tasks done, but without a generally happy service. Speaking for the post office part, not the KiwiBank one.
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customer service is not very nice but get the job done, makes me feel a bit stupid when posting my items hah
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Poor customer service seems to be the way here, especially with two of the staff members on the NZ Post counter. Having worked in customer service jobs, I appreciate what a challenge it can be dealing with people in a challenging and rushed environment. However, customers are not an imposition, and if it were not for them, you would not have a job. One woman in particular is very unfriendly, not welcoming and just plain rude. The other has moods that seem to vary from day to day. I'll take my business elsewhere thanks.
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Friendly and knowledgeable staff, always willing to help.
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Fantastic staff nothing too much trouble.
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Friendly efficient staff thank you.
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